Privacy policy.

Please read our terms & conditions, privacy policy, covid-19 safe waiver & our parental liability release details. We want to ensure at Bloom Nature Play we are providing the most professional, prompt and safe sessions that we can to our community.

  • At Bloom Nature Play, we understand that the privacy and security of your personal information are important.

    This Privacy Policy explains how we handle and protect your personal information in accordance with the Privacy Act 1988.

    Operated by Carlie, Bloom Nature Play takes privacy seriously. If you have any concerns or questions about our privacy policy, please contact us via email at bloomnatureplay@gmail.com.

    To book a session with Bloom Nature Play, we require certain personal information including your email address, phone number, next of kin name and phone number, children's names, children's ages, and any relevant medical data.

    We collect this information via email, phone, social media platforms, and our website.

    We will use your personal information solely for business purposes, including booking confirmations, session updates, and communication related to your participation in Bloom Nature Play activities.

    By law, we are required to retain your personal information for a period of 6 years. If, for any reason, you would like a copy of the personal information we have collected from you, you can request it.

    While we take all reasonable measures to protect your personal information, data breaches can occur. In the event of a data breach, our policy for communicating such breaches is available upon request.

    If you believe that your personal information has been mishandled by Bloom Nature Play, please contact us immediately via email at bloomnatureplay@gmail.com. Carlie will require your phone number to discuss the matter further.

    We do not disclose your personal information to any third parties outside of United States, unless required by law or with your explicit consent.

    It is your responsibility to promptly inform us of any changes or updates to your personal information. Please contact us via email to update your details as soon as possible.

    Bloom Nature Play reserves the right to update this Privacy Policy to reflect any changes in our information handling practices. Any updates will be communicated to you via email.

    By using our services and providing your personal information, you agree to the terms outlined in this Privacy Policy.

    Last updated: May 30, 2023

  • By purchasing services offered by Bloom Nature Play, you agree to the following terms and conditions. If you do not agree, please discontinue using our site or proceeding with purchases and/or bookings.

    Services:

    Bloom Nature Play operates in 40-minute intervals and provides child-led play with age-appropriate sensory stimulation. The program is designed by a qualified educator. Term commitment is required to join the program.

    The program is designed for children aged 6+ months to 6 years old. Sessions may be segmented into recommended groups.

    If you are unable to attend or are running late and we do not hear from you we may contact your next of kin & follow up for your safety.

    Late arrival to the Bloom Nature Play sessions is still considered attendance.

    Other Information:

    Our services include a range of play-based learning experiences, including but not limited to:

    • Food-based products

    • Coloured dyes

    • Small pieces and loose parts

    • Breakables such as metal, ceramics, pottery, etc.

    • Paints

    • Playdough

    • Natural and artificial elements

    Conditions of Entry:

    We are not responsible for your personal belongings or items. We do not provide secure places for storage, so it is recommended that you leave anything valuable at home.

    Personal Safety:

    When entering our premises, you acknowledge that your children are your responsibility at all times. Therefore, you are personally responsible for any injury or illness resulting from our products and/or services.

    We cannot guarantee an allergy-free environment and have no control over food products brought onto our premises. If you or your child has allergies, please contact us before booking.

    Price and Payment:

    Enrolling your child/children in the program signifies your consent to receive an invoice and accept legal liability for all associated fees and charges. You are entering into a legal contract with us under Common Law.

    Change of Mind:

    In accordance with Bureau of Consumer Protection, we are not required to give a refund or replacement if you change your mind about the service. You are still liable for all outstanding fees.

    However, in extenuating circumstances, refunds or other forms of compensation may be considered at the discretion of the owners of Bloom Nature Play.

    Unpaid/Outstanding Payment:

    Failure to attend class for a period of 2 weeks (14 days) without any excuse will result in the cancellation of your place, and your position may be given to the next person. All funds paid for the Bloom Nature Play sessions will be retained as an agreement upon signing up.

    Failure to make payment:

    Failure to make payment for an invoice within the specified time constitutes a breach of contract. We will take the following measures to collect outstanding debts:

    • Resend reminders for outstanding amounts

    • Send a formal request for payment

    • Issue a Letter of Demand to the provided email address

    • Engage a debt collector service

    • File a debt dispute with the ____________________________.

    Refer to Dispute Resolution Process.

    Class Absence/Makeup Session:

    If you are unable to attend a session, please inform us of your absence via email (bloomnatureplay@gmail.com) or phone (_________________).

    Due to limited capacity, we do not offer any makeup sessions for nonattendance.

    Delivery:

    We strive to deliver our services according to the specified timetable and schedules. In the event that our services cannot take place, we will make reasonable efforts to notify you promptly. Please refer to the Cancellation section for further information.

    Cancellation:

    We reserve the right to cancel any service without refund or compensation in cases of abnormal weather conditions.

    In the event of cancellation due to illness, injury or other unforeseen circumstances, you will be advised as soon as possible, and appropriate options made available to remedy the loss incurred by you.

    Personal Information:

    Personal Information will be collected in accordance with our Privacy Policy.

    Limitation of Liability:

    Except in circumstances where liability cannot be excluded by law, we (including employees and contractors) exclude all liability for any personal injury, loss or damage (including but not limited to loss of opportunity, loss of reputation or goodwill, loss of privacy or loss or corruption of information or data); whether direct, indirect, special or consequential, arising in any from the delivery of our services and / or product. This includes but is not limited to any theft, unauthorised access or third party interference.

    This limitation of liability applies, even in circumstances where Bloom Nature play has been expressly advised of potential loss.

    Terms of Use:

    Variations: We may, at any time and at our discretion, vary these terms by publishing the varied terms on our Site. We recommend you check our site regularly to ensure you are aware of our current terms. Materials and information on this site (Content) are subject to change without notice. We do not undertake to keep our Site up-to-date and we are not liable if any content is inaccurate or out-of-date.


    Prohibited conduct: You must not do or attempt to do anything that is unlawful or prohibited by any laws applicable to our property which we would consider inappropriate or that may bring us to a dispute.

    This includes anything that would constitute a breach of an individual's privacy (including uploading private or personal information without an individual's consent) or any other legal rights.